Privacy, Terms & Conditions
Use of our Website:
We reserve the right to refuse service to anyone, at any time, for any reason. We reserve the right to make any modifications to the website, including terminating, changing, suspending or discontinuing any aspect of the website at any time, without notice. We may impose additional rules or limits on the use of our website. You agree to review the Terms regularly and your continued access or use of our website will mean that you agree to any changes. You agree that we will not be liable to you or any third party for any modification, suspension or discontinuance of our website or for any service, content, feature or product offered through our website.
Products or Services:
All purchases through our website are subject to product availability. We may, in our sole discretion, limit or cancel the quantities offered on our website or limit the sales of our products or services to any person, household, geographic region or jurisdiction.
We do not sell your information to any one for any reason. Your contact information is used only by us in connection with your order. If you choose to sign up for our newsletter, your email address will only be used by us to have newsletters and sales alerts sent to you from Brewin Creations.
Shopping at Brewin Creations is safe. We do not keep or store your credit card information. Information entered on our secure checkout system is processed and passed through to the Bank of America bankcard processing center. We do not see it or store it. Our secure server software encrypts the information, ensuring that Internet transactions stay private and protected. We use Secure Sockets Layer (SSL) technology, which is considered the gold standard in Internet encryption technology, to protect the security of your credit card information as it is transmitted through us to the bankcard processing center. Please do not email us your credit card information as it is not secure. We will never ask you to email your credit card number. Please call or email us if you have any questions.
We want you to love your Brewin Creations creation. While our policies are firm for obvious reasons, we will do everything we can to work with you and make sure your experience with us is a positive one.
The purchase of an existing product in your own specific colors. If you are not completely satisfied with your purchase you may notify us via phone or email within 7 days of receipt for return/exchange instructions. All returns must have a Return Authorization number. We will not accept any returns that do not have this prior authorization. Sorry, the original shipping costs will not be refunded.
When returning an item:
1) Please include your receipt. 2) Insure work for the full value with "tracking" (if over $100 - UPS covers the first $100 of insurance). Returns lost in return shipping will not be refunded. Credit issued will not include original shipping and insurance charges. 3) It is strongly recommended that you carefully protect items being returned, as those items that are broken or damaged during transit for return will not be credited. You should also consider insuring your return package in case of loss or damage. Return and/or exchange shipping charges are not refundable and will not be credited unless there was an error on our part.
The purchase of an item that is personalized (specific names) that are unique to only you. Special orders are final sales and cannot be returned or exchanged. However, custom satisfaction is important to us, so please contact us to speak with the designer.